Summit Ice Axe PETZL

Prompt shipping and expert packing

We can offer a variety of shipping options due to our long-term relationship with UPS FedEx DHL. Our warehouse staff is highly trained and will be able to pack the items according to our exact and precise specifications. Your goods are thoroughly checked and securely secured prior to shipment. We ship to thousands customers every day across multiple countries. The fact that we're determined to become the largest online retailer in the World is clear. Warehouses and distribution centres can be located throughout Europe as well as in the USA.

Orders with more than 1 item are assigned processing periods for each item.

Before shipping We will examine thoroughly the items you've ordered. Most orders are delivered within 48 hours. The delivery estimate is 3 to 7 days.

Returns

Due to multiple parties which include the factory as well as the warehouse, we are unable to effectively manage inventory. The levels of stock can change at any time. Please be aware that it is possible that your order will run out of stock even after you've placed your order.

Our policy lasts for thirty days. If 30 days have gone without a trace since the purchase and we are unable to offer you a return or exchange.

Your item should be in the original packaging and in good condition. It must also not be used. The item must be returned in the original packaging.