SLOOP footstep EDELWEISS

Fast shipping and professional packing

We provide a variety of shipping options owing to our long-running partnerships with UPS, FedEx and DHL. Our warehouse staff is highly trained and will be able to pack the items according to the exact and precise specifications. Your goods are thoroughly checked and securely secured prior to shipment. Everyday we deliver thousands of packages to customers from all over the world. This shows that we're committed to being the largest retailer online in the world. These warehouses are in Europe just as they are in USA.

Note: Orders that include more than one item are assigned a processing time depending on the item.

Before shipping, all ordered items will be thoroughly inspected. The majority of orders are shipped within 48 hrs. Expected delivery time is between 3 and 7 days.

Returns

The inventory is constantly changing and we cannot fully manage it because of the fact that several parties are involved, which includes our factory and warehouse. The actual stock can change at any moment. Please understand it may happen that your order is out of stock when your order has been made.

Our policy lasts for 30 days. However, if 30 days have passed since you purchased your product, we are unable to give you a refund or exchange.

You can only return a product when it's unopened and still in the same state as when you first received it. The item must be returned in its original packaging.