Luna Violet PETZL

Professionally packed and fast shipping

Our long-standing partnership with UPS FedEx DHL and other global carriers lets us offer a range of shipping services. Our warehouse staff is highly trained and will be able to pack the goods according to the exact and precise specifications. Your products will be subjected to an exhaustive examination before they will be securely packaged before being shipped. Everyday we deliver thousands of packages to customers from all over the world. Our commitment to become the biggest online retailer in the world is shown by this. These warehouses are situated in Europe as much as they are in the USA.

It is important to note that orders with more than one item are subject to a processing period that is based to the specific item.

Prior to shipping We will inspect thoroughly the items you've purchased. Today, the majority of orders will be shipped within 48 hours. The delivery time will be between 3-7 days.

Returns

The stock is constantly changing and not fully managed by us because of the involvement of multiple parties including the factory and our warehouse. Therefore, the actual inventory could change at any time. Be aware that your order will be out of stock once your order has been made.

Our policy lasts for thirty days. We will not exchange or refund your order after 30 days since you purchased it.

To be eligible for a return the item must be unused and in the same state as when you received it. The item must be in its original packaging.