Glacier PETZL

Fast Delivery and professional packaging

We provide a variety of shipping options thanks to our long-standing partnerships with UPS, FedEx and DHL. Our warehouse staff will package every item to our exacting specifications. The goods you send us are checked thoroughly and secured properly prior to shipping. We deliver to thousands of customers daily across various countries. The fact that we're dedicated to becoming the largest online retailer in the World is obvious. There are distribution centers as well as warehouses located in Europe as well as the USA.

Note: Orders containing more than one item will be assigned a different processing time for each item.

Before shipping, all ordered items will be thoroughly examined. The majority of orders will be sent within 48 hours. The delivery time should be between 3 and 7 working days.

Returns

We don't control the inventory in our factory and warehouse. The actual inventory may fluctuate at any time. Please be aware that it is possible that your order will run out of stock even after you have made the order.

Our policy lasts for 30 days. We cannot replace or refund your purchase when it's been 30 days from the date of purchase.

You are able to return a product if it is unused and in the same condition when you first received it. It should also be returned in the original packaging.