Sama PETZL

Fast Shipping and Professional Packaging

Due to our longstanding partnership with UPS FedEx DHL, and other top global carriers, we are able provide a range of shipping options. Our warehouse staff are highly trained and will pack your products according to our precise and exact specifications. Your items will go through a thorough examination and will be securely packaged before being sent out. Every day, we send thousands of packages to clients from all over the world. This is a testament to our dedication to being the biggest online retailer in the world. These warehouses are located in Europe in the same way as they are in the USA.

Note: Orders containing more than one item will be assigned a separate processing period for each item.

Before shipping before shipping, we'll conduct a thorough inspection of the items you've purchased. The majority of orders are delivered within 48 hours. The delivery time should be between 3-7 working days.

Returns

The stock is dynamic and we cannot control it completely because several parties are involved, which includes our warehouse and factory. This means that the actual stock could alter at any time. Please be aware it's possible your order could become unfulfilled once you've placed your order.

Our policy is valid for 30 days. We will not replace or refund your purchase if it has been 30 days from the date of purchase.

The item you purchase must be in its original packaging and be unused. The item must be in the original packaging.